Latest Update 10th April 2021
We’re delighted to be able to open more normally from Monday 12th April. Our opening times will be 10.30am to 5.30pm Monday to Friday and 10.30am to 4pm on Saturdays.
Unfortunately Covid hasn’t gone away, so to ensure continued safety for our customers and staff, we still have to follow protocols:
We will have to limit the number of people in the store at any one time, so please ring the doorbell on arrival, and we will welcome you in when safe to do so. Upon entry, please use the hand sanitiser available, and we will all be observing 2 meter social distancing. Surfaces will all be regularly sanitised and we will only be accepting card payments.
Unfortunately testing flutes in store is still not possible due to the potential transmission of Covid 19 through airborne particles. We have no external ventilation from any of our testing rooms. We will be delighted to discuss your needs personally, give advice and arrange for home trials. If you’re not visiting the shop, we will be able to offer every assistance via telephone, email or Zoom consultation. We will be happy to make appointments if you are making a special journey.
Please email us at: email@example.com for any communications.
We’re looking forward to seeing more of you again very soon.
Many of you have come to us asking for repairs, and we are happy to be able to provide this service for you again.
To prevent contamination, we will be thoroughly sanitising and quarantining for at least 3 days any flutes that arrive in the shop for repair. Once the repair is complete, we will once again sanitise and quarantine the flutes for another 3 days before returning them to the customer. This will add an extra week onto the time taken for a repair to be done.
All repairs, whether minor or substantial, will need to be booked in. A small repair will take a week, a service will take 2 weeks, and an overhaul will take 3 weeks to complete. We appreciate your patience over the forthcoming period with regard to repair times.
Safety for all is paramount.
Specialist Central London flute centre. 40 years of service to the flute community. Expert service, 1st class repairs, amazing flute selection.