Many of you have come to us asking for repairs, and we are happy to be able to provide this service for you again.
For the purpose of preventing contamination, flutes delivered to our shop for repair will be thoroughly sanitised and quarantined for at least three days. Once the repair is complete, we will once again sanitise and quarantine the flutes for another 3 days before returning them to the customer. This will add an extra week onto the repair completion time.
All repairs, whether minor or substantial, will need booking in. A small repair will take a week, a service will take 2 weeks, and an overhaul will take 3 weeks to complete. We appreciate your patience over the forthcoming period with regard to repair times.
Safety for all is paramount.