The AFP Support Plan and one-year manufacturers' guarantees come as standard, but we go one step further. All new instruments supplied by all flutes plus are covered by the AFP Support Plan. This guarantees that any necessary adjustments* to your flute are carried out completely free of charge for a one-year period, whatever flute you buy. Rest assured, from the most minor of adjustments to complete overhauls and renovations you can rely on the quality and expertise of our technicians.

*Excludes damage caused by misuse or accident

Eliana Amos - Head Technician

Eliana Amos was always fascinated by musical instruments and had a natural affinity with craftwork and arts using skilled handwork. When Eliana left her native Venezuala; she came to England and studied instrument repair and maintenance under Brian Ackerman at Merton College. She then spent several years training under the watchful eyes of John Coppen.
She has been a member of the AFP workshop team since 1996 and enhanced her skills further by working with Danny Paul for several years. Since 2004, Eliana has been the senior flute technician and her repair work is in great demand by professional flautists worldwide.
Eliana  enjoys passing her experience and enthusiasm on to younger repairers coming into the AFP workshop team.
"Eliana has repaired and serviced my flutes on numerous occasions over the years and I am always happy with her work and can not recommend her highly enough." Juliette Bausor (Principal Flute - London Philharmonic Orchestra)

If you have any enquires or would like to make a booking for flute repair / service / overhaul, please contact Eliana or Helen on 020 7388 8438 or email us at

Repair Guide (A brief guide through the maze of repair terms, and levels of repair)

Regulation and adjustments (setting an instrument to good playing order)

This requires different levels of attention depending on the quality of the instrument. As a general rule, the more expensive the instrument, the more delicate and time consuming the adjustments will be. As well as the work outlined below, joint fittings and head cork are checked and adjusted as necessary.
  • Realignment of keywork where necessary
  • Shimming of pads to ensure instrument is airtight
  • Adjust mechanism with cork/felt/paper/leather as appropriate.
This procedure should be carried out every one to two years, depending on how often the instrument is played and how well it is cared for. Regular servicing will keep an instrument in top playing condition and prolong its life. 
In addition to all procedures outlined in Regulation and adjustment (set to good playing order) above, this comprises the following:
  • Strip instrument (without removing pins)
  • Clean and polish keywork, body, head and foot joint
  • Clean rods and pads
  • Check and adjust mechanism and spring tension
  • Re-oil mechanism (this has two functions - the protection of the steel axles against corrosion and wear and the elimination of noisy keywork)
  • Change damaged pads or felts as necessary
  • De-pinning of all pinned sections if deemed necessary
Complete Overhaul
After a certain time (anything from two to twenty or more years!), the pads and corks and felts will have exceeded their useful life span and an overhaul will be necessary. This procedure will restore the instrument as close to new condition as possible.
In addition to all procedures outlined in a service above, this comprises the following:
  • Strip instrument (including removal of pins)
  • De-greasing and re-oiling of mechanism
  • Removal of excessive mechanism movement
  • Thorough cleaning and polishing
  • Re-padding
  • Re-felting and re-corking
  • Removal of small dents
Other work, which doesn't normally come under the above headings, is quoted for separately or added to other procedures.  This could include: 
  • Heavy tarnish removal
  • Removal of serious dents
  • All accidental damage
  • Fitting of joints (other than normal adjustment)
  • Spring replacement
  • E Rings
  • Structural alterations
  • Call for details about re-plating

Glossary of Terms

Inserting partial paper washers of an appropriate thickness (shims) behind pads to ensure that they seal properly. In top condition, pads will seal the tone holes with minimum effort when the keys are closed. 
Regulation of keywork
Ensuring that two or three keys, which must close simultaneously, will seal at exactly the same time. (Some keys are not closed by direct force from the players' finger but are closed by the action of other keys by way of linking mechanisms). 
Tapered pins that secure certain keys to the steel axles (usually found on the right hand, left hand and trill key sections of the main body joint).
This is a further stripping down of the pinned sections of the keywork and is required if; the mechanism is binding, the rods (axles) are bent or if the sections need to be re-oiled.

Contact the workshop